Privacy policy

Fluxym attaches great importance to the protection of privacy and personal data of its customers and other physical persons. This means that we process data about identified or identifiable individuals, which is called “personal data”, with diligence in accordance with applicable data protection law.

This privacy policy describes how we Fluxym, and our subsidiaries around the world, process the personal data of people who use our Website (‘Internet User’) and who participate in the events we organize (through, among other things, a subscription to our newsletters or promotional events) and/or who participate in the events we organize (hereinafter the “Services”). Legally, we are the process manager as we determine the means and / or the purpose of the data treatment.

This privacy policy does not apply to third-party applications and websites that you may use, including the sites and applications that are attached to our services. Please review the terms and policies of third-party applications and websites before clicking any link.

This privacy policy only applies to data processing carried out by Fluxym following the use of our Services. It does not apply to the privacy practices of third parties, for which we assume no liability, even in cases where the services include hyperlinks to third-party websites or where cookies are filed by third parties.

Personal data

The personal data that we collect from Internet users who use our Services are primarily professional contact information such as name, position held, gender, business address, telephone number, email address and other personal data that Internet users communicate to us. This mainly is information about the position held by a person within his company. It does not concern him privately or as an individual consumer. In most cases, these people are company employees who are our prospects, clients, suppliers or partners. The categories of personal data collected will depend on the services used.

We also collect technical data about Internet users, such as their IP address, the type and version of their browser, their language preferences, their geographical location, their operating system and their computer platform, the complete navigation journey of our services, including the date and time, the websites visited just before and after visiting our websites, the services viewed or searched by the internet users in connection with the use of our services, and the sections of our services they visited. Generally, we do not use technical data to identify people but this technical data can sometimes when they are alone, combined or linked with data surfer, allow the identification of individuals. In this case, the technical data may also be considered as personal data under the applicable law and we will then treat the combined data as personal data.

We use different technologies to collect and process technical data relating to our Internet users, cookies for example. Cookies are text files stored on the computer of Internet users by their internet browser. They allow us to know the total number of people who use our Services and to control their use. Cookies simplify the use of the services, by remembering answers to forms and preferences for example. We may use tracking cookies and analytics cookies to see how our Services are received by Internet Users. Some cookies allow our Services to work and they also tell us if they work properly. Our advertising cookies allow us to send targeted advertising messages to visitors of our websites. Internet users can set their browser to refuse cookies or to be alerted to the deposit of cookies. This is usually possible by the settings of the Internet browser. You will find more information online on how to manage cookies. It is possible that some parts of our services may not work properly if Internet users prefer to refuse the use of cookies. See our cookie statement for more information about cookies related to our services.


Personal data are used for the following purposes:

  1. Help us to offer and provide our services, and / or
  2. Help us to conduct information and promotion campaigns relating to our services (including by telephone, post and email), and thus inform our users of our services and special offers that may interest them,
  3. Organize marketing events or professional knowledge sharing,
  4. Conduct studies and analyses concerning our services,
  5. Monitor the use of our services,
  6. Conduct market research

Regarding the collection and processing of personal data for the purposes outlined above, Fluxym has the support of its subsidiaries, which act as subcontractors on behalf and under the responsibility of Fluxym. In the event that the personal data of an Internet user are communicated to us by our prospects, customers, suppliers or partners, we will consider that this prospect, customer, supplier or partner has informed the Internet user of this Privacy Policy.

The duration of data retention

We keep the personal data for the duration that is strictly necessary for the purposes described above. The shelf life depends on the purposes and / or requirements of the applicable laws to be complied with.

We delete the personal data at the end of the retention period mentioned above or when the user asks us to erase his personal data.

We process personal data for the purpose of pursuing our legitimate interest in conducting, preserving and developing our business. In addition, we process personal data to comply with our legal obligations.

By using our services, we consider that the Internet user consents to the processing of his personal data under the conditions defined in this privacy policy. Internet users may however withdraw their consent at any time.

Rights of Internet users

This article describes the many steps you have to change or restrict the collection or use of your information.

Permission to access

Any Internet user can contact us to confirm that we are processing or not processing personal data concerning them. We will inform them on the categories of data we are processing about them, the purposes of this treatment, the categories of recipients to whom their data have been or will be communicated as well as the intended shelf life or how we set retention corresponding periods.

Right to portability of data

All Internet users have the right to receive their personal data in a structured, commonly used and machine-readable format, and to transmit, by their own means, these data to a third party.

Right of rectification

Any internet user has the right to rectify or complete inaccurate or incomplete personal data that we keep. Right to refuse or withdraw consent. The Internet user may withdraw his consent at any time by contacting us or using the features of our Services. Withdrawing consent may reduce the possibilities of using our Services. Right of opposition. Notwithstanding any prior consent for direct marketing purposes, any Internet User has the right to forbid us to use his personal data for direct marketing purposes by contacting us or using the unsubscribe features of our direct marketing messages.

Right of cancellation

Any Internet user has the right to obtain the erasure of his personal data on our systems in the following cases: if these personal data are no longer necessary for the accomplishment of the purposes for which they were collected, or if the Internet user opposes the treatment for direct marketing purposes. In addition, any Internet user has the right to obtain the deletion of his personal data if he withdraws his consent or opposes the treatment as indicated above, unless we have a legitimate reason not to delete these data. We may not be able to immediately delete all remaining copies on our servers and backup systems after clearing the active data. These copies will be erased as soon as possible. To exercise one of the rights mentioned above, the Internet user must send us a letter or an email to the address indicated in the Contact section. Right of complaint: In the event that a user believes that the processing of his / her personal data is incompatible with the applicable data protection law, a complaint may be lodged with the local data protection authority.


Fluxym establishes reasonable and appropriate technical and organizational security measures to protect the personal data we process against unauthorized access, alteration, disclosure, loss or destruction. On a regular basis, we audit our security measures to ensure that these measures are consistent with the state of the art. These audits help us improve our security. In the event that, despite our security measures, a security breach occurs and could pose a risk to the confidentiality of the data of Internet users, we will inform, as soon as possible, the Internet users concerned and other affected parties as well as the competent authorities when required by the applicable data protection legislation.


We only use personal data within our organization if and to the extent necessary to fulfill the purposes stated in this Privacy Policy. The members of our staff are bound by an obligation of confidentiality.

Personal data are never communicated to third parties outside Fluxym except in the following cases:

Location and transfer

We and our service providers are present in many countries around the world. As a result, personal data may be transferred to countries other than the country of residence of Internet users.

We take steps to ensure that the personal data of our Internet users enjoy an adequate level of protection in the countries in which we process them.

Where personal data are transferred from the European Economic Area to a service provider for processing in a country that is not recognized by the Commission of the European Union as providing a level of adequate protection of personal data, we provide appropriate safeguards such as standard contractual clauses adopted by the European Commission or other appropriate safeguards as provided for by the applicable data protection legislation.

To find out more about the international transfer of personal data, contact us.


This Privacy Policy is dated October 15, 2021. We may update it at any time if necessary to reflect any changes in our data handling practices, privacy laws or personal or other data. The current version can be found on our website. Contact Anyone who would like to send us questions or requests regarding this Privacy Policy or our privacy and data protection practices may contact us by letter or email at the address indicated in the Contact section of the website.

Update from October 15, 2021