Fluxym attaches great importance to the protection of privacy and personal data of its customers and other physical persons. This means that we process data about identified or identifiable individuals, which is called “personal data”, with diligence in accordance with applicable data protection law.
The personal data that we collect from Internet users who use our Services are primarily professional contact information such as name, position held, gender, business address, telephone number, email address and other personal data that Internet users communicate to us. This mainly is information about the position held by a person within his company. It does not concern him privately or as an individual consumer. In most cases, these people are company employees who are our prospects, clients, suppliers or partners. The categories of personal data collected will depend on the services used.
We also collect technical data about Internet users, such as their IP address, the type and version of their browser, their language preferences, their geographical location, their operating system and their computer platform, the complete navigation journey of our services, including the date and time, the websites visited just before and after visiting our websites, the services viewed or searched by the internet users in connection with the use of our services, and the sections of our services they visited. Generally, we do not use technical data to identify people but this technical data can sometimes when they are alone, combined or linked with data surfer, allow the identification of individuals. In this case, the technical data may also be considered as personal data under the applicable law and we will then treat the combined data as personal data.
Personal data are used for the following purposes:
- Help us to offer and provide our services, and / or
- Help us to conduct information and promotion campaigns relating to our services (including by telephone, post and email), and thus inform our users of our services and special offers that may interest them,
- Organize marketing events or professional knowledge sharing,
- Conduct studies and analyses concerning our services,
- Monitor the use of our services,
- Conduct market research
The duration of data retention
We keep the personal data for the duration that is strictly necessary for the purposes described above. The shelf life depends on the purposes and / or requirements of the applicable laws to be complied with.
We delete the personal data at the end of the retention period mentioned above or when the user asks us to erase his personal data.
Legal bases of the processing of personal data
We process personal data for the purpose of pursuing our legitimate interest in conducting, preserving and developing our business. In addition, we process personal data to comply with our legal obligations.
Rights of Internet users
This article describes the many steps you have to change or restrict the collection or use of your information.
Permission to access
Any Internet user can contact us to confirm that we are processing or not processing personal data concerning them. We will inform them on the categories of data we are processing about them, the purposes of this treatment, the categories of recipients to whom their data have been or will be communicated as well as the intended shelf life or how we set retention corresponding periods.
Right to portability of data
All Internet users have the right to receive their personal data in a structured, commonly used and machine-readable format, and to transmit, by their own means, these data to a third party.
Right of rectification
Any internet user has the right to rectify or complete inaccurate or incomplete personal data that we keep. Right to refuse or withdraw consent. The Internet user may withdraw his consent at any time by contacting us or using the features of our Services. Withdrawing consent may reduce the possibilities of using our Services. Right of opposition. Notwithstanding any prior consent for direct marketing purposes, any Internet User has the right to forbid us to use his personal data for direct marketing purposes by contacting us or using the unsubscribe features of our direct marketing messages.
Right of cancellation
Any Internet user has the right to obtain the erasure of his personal data on our systems in the following cases: if these personal data are no longer necessary for the accomplishment of the purposes for which they were collected, or if the Internet user opposes the treatment for direct marketing purposes. In addition, any Internet user has the right to obtain the deletion of his personal data if he withdraws his consent or opposes the treatment as indicated above, unless we have a legitimate reason not to delete these data. We may not be able to immediately delete all remaining copies on our servers and backup systems after clearing the active data. These copies will be erased as soon as possible. To exercise one of the rights mentioned above, the Internet user must send us a letter or an email to the address indicated in the Contact section. Right of complaint: In the event that a user believes that the processing of his / her personal data is incompatible with the applicable data protection law, a complaint may be lodged with the local data protection authority.
Fluxym establishes reasonable and appropriate technical and organizational security measures to protect the personal data we process against unauthorized access, alteration, disclosure, loss or destruction. On a regular basis, we audit our security measures to ensure that these measures are consistent with the state of the art. These audits help us improve our security. In the event that, despite our security measures, a security breach occurs and could pose a risk to the confidentiality of the data of Internet users, we will inform, as soon as possible, the Internet users concerned and other affected parties as well as the competent authorities when required by the applicable data protection legislation.
Personal data are never communicated to third parties outside Fluxym except in the following cases:
- For legal reasons. We may disclose personal data to third parties if we believe in good faith that access and use by such third parties of personal data is necessary (i) to comply with applicable law and / or a court, (ii) to detect, prevent or otherwise fight against fraud, technical or security problems, and / or (iii) to protect our interests, our patrimony or our safety, or those of our Internet users or the public, in accordance with the law. Internet users will be informed of this communication as far as reasonably possible.
- As part of a corporate restructuring. If we are carrying out a merger, acquisition or disposal of assets, we may transfer personal data to the relevant third party. We will continue to ensure the confidentiality of all personal data.
- With the consent of the Internet user. We may transmit personal data to third parties for reasons other than those mentioned above if we have obtained the express consent of the Internet user for this purpose. The Internet user has the right to withdraw this consent at any time.
Location and transfer
We and our service providers are present in many countries around the world. As a result, personal data may be transferred to countries other than the country of residence of Internet users.
We take steps to ensure that the personal data of our Internet users enjoy an adequate level of protection in the countries in which we process them.
Where personal data are transferred from the European Economic Area to a service provider for processing in a country that is not recognized by the Commission of the European Union as providing a level of adequate protection of personal data, we provide appropriate safeguards such as standard contractual clauses adopted by the European Commission or other appropriate safeguards as provided for by the applicable data protection legislation.
To find out more about the international transfer of personal data, contact us.
Update from October 15, 2021